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Communications and Operations Associate

About Us

Ranking Digital Rights (RDR) sets global standards for how technology companies should respect users’ human rights. We produce an annual Corporate Accountability Index that ranks the world's most powerful internet, mobile, and telecommunications companies on their disclosed commitments and policies affecting users’ freedom of expression and privacy. Index results inform the work of civil society, policymakers, and responsible investors, and serve as a roadmap for companies to improve their accountability to users. RDR is housed within the Open Technology Institute (OTI) at New America, a nonprofit, nonpartisan public policy institute that invests in new thinkers and new ideas to address the next generation of challenges facing the United States. RDR operates as a remote team, with staff working from D.C., New York, Berlin, and Budapest. For more about the project please see our website at

Job Description Summary

Ranking Digital Rights (RDR) seeks a full-time Communications and Operations Associate to support RDR’s external communications, outreach, and operations activities. This team member will help communicate RDR’s work, and the Corporate Accountability Index, to global stakeholders and support operations for the team. We are a small team with opportunities for developing new skills and to gain experience working in the field of business and human rights, and in exploring the relationship between human rights and technology.

The Communications and Operations Associate will work from New America’s Washington DC office. They will report to RDR’s Senior Research and Editorial Manager and also work closely with the Program Manager and Director. Activities include drafting and publishing social media content, maintaining the RDR website, helping develop and implement our communications plan, organizing RDR’s contact lists, assisting with RDR’s publications and other outreach activities, coordinating travel logistics and meetings, and supporting tracking and documentation for grant reports.


  • Support RDR’s external communications activities, including social media, the RDR website and blog, and presentations and events;
  • Handle RDR’s social media presence;
  • Maintain RDR’s website and blog, including by drafting and publishing web content;
  • Assist the Senior Research and Editorial Manager in developing a communications plan for Index production and activities;
  • Support the production of RDR publications and Index outputs;
  • Supporting RDR events and outreach activities;
  • Support tracking and documentation of stakeholder engagements and media mentions for grant reporting;
  • Schedule travel bookings and support logistics for events and speaking engagements;
  • Liaise with New America central staff and OTI on operations/communications;
  • Occasional administrative and financial coordination responsibilities, including invoice and payment tracking, team reimbursement requests, etc.


  • Bachelor’s degree and/or equivalent education;
  • Strong interest in digital rights, online freedom of expression and privacy, with 1-2 years of relevant experience in related field preferred;
  • Outstanding written and oral communication skills;
  • Ability to collaborate and communicate effectively in a remote team;
  • Excellent time-management skills, including the ability to prioritize tasks and meet deadlines;
  • Detail-oriented and organized, with ability to creatively problem solve under pressure and anticipate needs;
  • Previous experience using social media for professional purposes;
  • Familiarity with collaborative platforms for scheduling, document sharing, and task management;
  • Experience working with WordPress;
  • Familiarity with HTML preferred;
  • Design and layout experience preferred.

Starting Salary: $46,000

To Apply:

Please submit a resume, cover letter, brief writing sample (2-3 pages maximum), plus at least one example of previous work that displays some aptitude with design, layout, and/or Web publishing.

Applications are reviewed on a rolling basis until the position is filled, so early submissions are recommended.

Please No phone calls, No emails

New America is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization thereby creating a culture that allows us to better serve our clientele, our employees and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

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