Communications Manager - Ranking Digital Rights

Washington, DC
Full Time
Ranking Digital Rights

Are you concerned about the growing power that internet, mobile, and telecommunications companies have over people’s lives? Do you believe that corporations as well as governments have a responsibility to respect human rights? Do you enjoy the challenge of making complex ideas accessible to policymakers, journalists, and advocates alike? If so, Ranking Digital Rights (RDR) encourages you to apply to become our Communications Manager.

We’re seeking an experienced, dynamic communicator to lead our external communications and promote our mission. This person will help raise the visibility of our work from research to advocacy, among policymakers, investors, civil society, and the media, both in the US and internationally.

As a competitive candidate, you will be able to derive compelling messages from our research, and craft and distribute eye-catching content. You will also know how to build audiences for distinct communications vehicles, including social media, newsletters, podcasts, and other formats, and have a track record of securing earned media, including op-eds and interviews. You will also assist with fundraising and grant reporting. The Communications Manager will supervise a communications officer and report to the Policy Director, while working closely with other members of RDR’s team.

If you thrive in a fast-paced, highly collaborative environment and relish the challenge of translating complex research into readable, watchable, and shareable insights that appeal to policymakers, journalists, activists, and global publics over multiple channels, we encourage you to apply.

More about RDR

RDR works to promote freedom of expression and privacy on the internet by creating global standards and incentives for companies to respect and protect users' rights. We do this by scoring and ranking the world's most powerful digital platforms and telecommunications companies on relevant commitments and policies, based on international human rights standards. We work with companies as well as advocates, researchers, investors, and policymakers to establish and advance global standards for corporate accountability.

RDR is housed at New America, a nonprofit, nonpartisan think tank that invests in new thinkers and new ideas to address the next generation of policy challenges. We are a globally distributed team, with staff and contractors working from the Washington, D.C., area, Paris, Budapest, Buenos Aires, and other locations.Responsibilities include:

  • Develop and implement a communications strategy for RDR’s research and advocacy work with measurable goals, including our Big Tech Scorecard and Telco Giants Scorecard, as well as a range of other outputs;
  • Write and produce organizational collateral, including our annual report, press and social media kits, and other marketing materials;
  • Manage media relations, build strong relationships with journalists covering tech policy and platform accountability, draft press releases, and prepare for rapid-response situations in the event of breaking news;
  • Work with RDR’s program and policy teams to understand their communications goals and develop and execute plans that achieve them, and with staff experts to shape their writing for popular media channels, workshop presentations, and other public appearances, including for on-air interviews, hearings, and op-eds;
  • Lead event planning for RDR, including report launches and public workshops, and liaising with New America’s communications team as needed;
  • Develop a plan for fundraising through small donations;
  • Supervise the management and segmentation of key media and outreach lists, and the monitoring of analytics and other indicators to assess impact;
  • Contribute to grant proposals and donor reports, as needed;
  • Work with the senior program manager and tech team to manage and maintain the website;
  • Manage the work of RDR’s communications associate/officer to maintain and monitor day-to-day communications on social media and our website, as well as recruit and supervise editorial and design contractors.

Preferred qualifications include:

  • 4-6 years’ experience progressively responsible communications experience in journalism, public relations, or marketing, including at least 1-2 years’ experience managing others;
  • Track record of successfully placing stories in top-tier media, both in the US and internationally;
  • Superior oral and written communications skills;
  • Demonstrated ability to manage multiple projects on parallel timelines;
  • Familiarity with emerging issues and dilemmas at the intersection of technology, corporate governance, and human rights;
  • Familiarity with best usability practices in print, broadcast, and web publishing;
  • Experience using constituent relations management programs to build and segment distribution lists;
  • Fluency with word processing and layout design programs;
  • Superior command of English is a must; familiarity with any of the languages into which we translate our materials (Arabic, Chinese, French, German, Korean, Russian, Spanish) a plus.

Location & physical demands

RDR operates as a distributed team, with some staff based at New America in Washington, D.C., while other staff and contractors work from other locations around the world. We will prioritize candidates with U.S. work authorization and who work +/- 1 hour from EST or who can offer a compelling reason why their specific time zone, if outside the +/- 1 zone, would be advantageous to RDR.

This position often requires completing work at a computer.

Compensation & benefits

The salary range for this position is $68,700 - $85,875, depending on years of experience and demonstrated competencies. In addition, our compensation packages include generous health and retirement benefits and paid time off, including 20 days in your first year of employment.

How to apply

Please submit a cover letter, resume, and a no-more-than-two-page summary of your most successful communications achievement or campaign to date. Tell us what the challenge was, what the goal was, how you went about achieving it, and what results you saw.

Applications will be reviewed on a rolling basis, with priority for review given to those received by March 31, 2022. We would like to fill the position as soon as possible.

Diversity, equity & inclusion

Technological disruption, online discrimination, and the digital divide disproportionately affectthe most historically marginalized communities in society, including people of color, women, LGBTQIA+ people, and people with a disability. RDR is committed to centering the needs of these communities in our work, and we strongly encourage applications from people with a diverse array of backgrounds to support this mission.

We encourage candidates to apply even if they do not match all the qualifications listed above.

Ranking Digital Rights and New America is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization thereby creating a culture that allows us to better serve our mission, our employees, and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Please No Phone Calls, No Emails

Please submit your application through the New America portal. We are not able to respond to phone calls or emails.


Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.