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Operations Associate

The Better Life Lab at New America is a small team of researchers and storytellers working in solidarity with the movement for work-life justice. We focus on intersectional gender equity, elevating the value of care, and rewiring social policy and workplace culture to work for today’s families. The Lab is looking for an early-career professional to support the work of its team in Washington, DC as an Operations Associate.

The team works collaboratively to maximize its impact on workplace culture, social policy, and gender equality, employing a variety of innovative tactics and iterating on them based on analysis of their efficacy. Collegiality, self-motivation, creativity, and energy are key to thriving in this flexible work environment.

The Operations Associate will play an important administrative and supportive role, tracking budgets, monitoring grant deadlines, researching grant opportunities, assisting with grant writing, and providing research support as needed. The Associate must be highly organized and detail oriented, and should take pride in providing a team what it needs to help it be more effective and efficient in its work to change American culture around work and caregiving. The Associate will also have database management responsibilities.


  • Managing budgets for multiple projects and the overall program, budget forecasting for prospective projects
  • Managing multiple databases for media and network outreach and fundraising contacts and strategically deploying them to promote BLL’s team and agenda
  • Managing Better Life Lab website using New America’s Content Management System.
  • Monitoring grant deadlines and working with New America development team to research and identify potential opportunities for further funding; alerting us to grant report deadlines and providing key information for reports as needed
  • Project management for events, data and storytelling projects, and funding opportunities
  • Supporting the work of the team as needed, including research support, logistical assistance with reporting, with the opportunity for occasionally writing and editing outgoing program communications like newsletters and social media posts and core projects.

Required Qualifications:

  • Demonstrated project management ability, keeping a bird’s eye view of multiple projects and their moving parts while meeting deadlines or important check points
  • Demonstrated attention to detail and exceptional organizational abilities, keeping well organized and updated spreadsheets to organize the team’s information
  • An ability to work well with people from diverse backgrounds and with different work styles and personalities, and to think creatively about how to advance a culture of equity, diversity, and inclusion, not just within the organization but beyond

Preferred Qualifications:

  • An interest in the work, gender, and social policy issues BLL cover

Application Process

  • Submit a cover letter and resume. Submissions will be considered on a rolling basis.

Please, no phone calls or emails.

New America is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization thereby creating a culture that allows us to better serve our clientele, our employees and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.


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