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Company Engagement Lead & Research Analyst



Ranking Digital Rights (RDR), a non-profit human rights and corporate accountability project based at New America’s Open Technology Institute, seeks a full-time Company Engagement Lead and Research Analyst to spearhead RDR’s company engagement strategy and activities, while also participating in the development and execution of research products, including the RDR Corporate Accountability Index.


This individual is responsible for developing and implementing RDR’s company engagement strategy to strengthen companies’ understanding of why and how they are evaluated by the RDR Index, and what specific steps they need to take to better align their policies and practices with human rights standards. The Company Engagement Lead and Research Analyst works as part of the research team, reporting to the RDR Research Director, and also works in close coordination with other senior staff.


Responsibilities include:


  • Develop and lead RDR’s company engagement strategy, setting measurable goals and interim milestones to monitor progress and evaluate impact, in coordination with the Research Director and other senior management staff;
  • Serve as the primary liaison between RDR and the companies we rank, leading periodic conversations with company representatives about the RDR Index methodology, research process, findings, and recommendations;
  • Track changes to relevant company policies and assimilate insights and feedback from exchanges with companies for the RDR research team;
  • Conduct research to establish criteria for the inclusion of new companies in the RDR Index, as well as participate in methodology development and data gathering;
  • Draft the RDR Index company report cards, working with the research team
  • Communicate results to companies and coordinate company-facing outreach activities after the RDR Index and other research outputs are released;
  • Contribute to special reports and other research outputs, as well as to toolkits, investor briefs, and related materials;
  • Present and speak publicly about the RDR Index and the project as a whole;
  • Contribute to strategic planning and discussions with regard to partnerships and collaborations, including providing input on grant proposals or funding initiatives.


Preferred qualifications include:


  • 4-6 years’ experience conducting research and/or policy analysis in the ICT sector, and/or experience working directly with company representatives from the ICT sector on issues related to privacy and freedom of expression online;
  • Ability to clearly articulate current domestic and international digital rights policy dilemmas related to ICT company practices
  • Strong familiarity with international human rights standards and business and human rights principles and how they are interpreted and applied in digitally networked environments
  • Knowledge of the RDR Index methodology, as well as other relevant benchmarking indexes in the field, and demonstrated understanding of RDR’s core mission;
  • Proven ability to write clearly, concisely, and on deadline;
  • Fluency in written and spoken English; fluency in a second language covered by the RDR Index (Arabic, Chinese, French, German, Korean, Russian, Spanish) strongly preferred;
  • Prior experience working with remote teams.


Salary range begins at $65,000, and is negotiable for more experienced candidates. In addition, our compensation packages include generous health and retirement benefits and paid time off.


Location: RDR operates as a distributed team, with some staff based at New America in Washington, D.C., while other staff and contractors work from other locations around the world.


Application Process: Please submit a cover letter, resume, and brief (up to three pages) writing sample. The application deadline is Monday, October 14, 2019.


Please submit your application through the portal. We will not respond to phone calls or emails.


Ranking Digital Rights and New America are equal opportunity employers committed to hiring a diverse workforce at all levels of the organization thereby creating a culture that allows us to better serve our mission, our employees, and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

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